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- UAE Corporate Tax Training
- CDCS (Certificate for Credit Documentary Specialists)
- COMPLIANCE CPD 48HOURS
- UNDERSTANDING BITCOIN,BLOCKCHAIN AND THE CRYPTO ECONOMY
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- FINANCIAL AND MANAGEMENT ACCOUNTING
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- FIDIC LAW OF CONTRACTS
- HEALTH AND SAFETY AT WORK PLACE - ONE DAY ORIENTATION PROGRAM
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- PDMS (Plant Design Management System)
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- PHRi -PROFESSIONAL IN HUMAN RESOURCES - INTERNATIONAL
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- THE GLOBAL PROFESSIONAL IN HUMAN RESOURCES(GPHR)
- UAE LABOUR & IMMIGRATION LAW
- IATA AIRPORT RAMP SERVICES WITH IGOM
- SOCIAL MEDIA STRATEGY FOR THE TRAVEL INDUSTRY - IATA
- IATA DESTINATION GEOGRAPHY
- IATA GEOGRAPHY IN TRAVEL PLANNING
- TRAVEL SALES AND OPERATIONS
- TRAVEL AND TOURISM CONSULTANT
- PASSENGER GROUND SERVICES
- MANAGING THE TRAVEL BUSINESS
- IATA GLOBAL DISTRIBUTION SYSTEMS FARES & TICKETING - AMADEUS/GALILEO/SABRE
- ELECTRONIC BOOKING TOOL - GALILEO/SABRE/AMADEUS
- FOUNDATION IN TRAVEL AND TOURISM
- IATA CARGO INTRODUCTORY COURSE
- AIRPORT OPERATIONS FUNDAMENTALS
- AIRLINE REVENUE MANAGEMENT
- IATA AVIATION SECURITY AWARENESS
- IATA AIRLINE CABIN CREW TRAINING COURSE
- CUSTOMER SERVICE EXCELLENCE
- CALL CENTER TRAINING
- PUBLIC SPEAKING AND COMMUNICATION
- CONFLICT RESOLUTION MANAGEMENT
- EFFECTIVE PROBLEM SOLVING SKILLS
- EMOTIONAL INTELLIGENCE
- FINANCIAL RISK MANAGEMENT
- CV WRITING AND EFFECTIVE JOB SEARCH
- LEADERSHIP IN A VUCCA WORLD
- LEADERSHIP AND MANAGEMENT SKILLS
- PERFORMANCE MANAGEMENT
- STRESS MANAGEMENT
- TIME MANAGEMENT
- TRAIN THE TRAINER
- THE ART OF BUSINESS PRESENTATION
- TELEPHONE SKILLS AND CALL HANDLING ESSENTIALS
- WORK ETHICS
FOUNDATION IN TRAVEL AND TOURISM
COURSE OVERVIEW
Working in Aviation, Travel & Tourism industry needs high-touch and high-tech skills. This course helps learners to understand the exciting world of Travel & Tourism. Technically well-qualified Travel professional can help increase revenue for any organization by utilizing their expertise and skill sets. IATA Foundation in Travel & Tourism helps to understand the role of travel professional in Travel & Tourism business by practically examining the electronic booking tools there by guiding an individual to quick start a career in the exciting field of Aviation, Travel & Tourism.
LEARNING OBJECTIVES
On course completion candidates will have the skills to:
List worlds continents, countries, city codes, airline codes, currency codes, world geography.
Understand various travel documents like passport, visa, health certificates, travel insurance and its importance in travel.
Define different Aviation terminologies, Aviation Phonetics, understand how to interpret and read flight time tables, departure and arrival formalities, meal codes, special service request codes etc.
Understand different types of railways, classes in a train, globally operating car rental companies, car rental insurance schemes, hotel types, terminology used in hospitality industry, cruise ship categories, facilities in a cruise ship
Describe types of tours, tour packages, understand the components of a tour package, meal codes, etc.
Learn manual air fares, read and interpret fare basis codes, reservation booking designators, upsell fares , electronic miscellaneous documents, reading an electronic ticket
Practically make a booking with the help of Global Distribution System like SABRE/GALILEO/AMADEUS, learn how to issue tickets, price quote, Queue, hotel and car rental bookings.
COURSE OUTLINE
The travel and tourism industry and the working environment for travel professionals
Geography and industry codes
Travel documents and the airline passenger experience
Air transport products and services
Rail, hotel, car rental, cruise and tour products
Customer service principles
Airfares and ticketing
The Sabre/Amadeus/Galileo system functionality based on candidate’s selection of concerned GDS software
WHO SHOULD ATTEND
IATA Foundation in Travel & Tourism course is recommended for:
Any individual who would like to pursue a career in Aviation, Travel and Tourism
Travel Agent and Tour Operators
Airline Reservation Agents
Call Center Agents
Hotel industry staff
EXAM INFORMATION
Online exam with remote supervision (OERS)
Total Number of Questions : 80
Exam Format : Multiple Choice Questions
Duration : 2 hours
Passing Grade : 60%
Distinction : 85%
Number of exam Attempts : 2
