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IATA GLOBAL DISTRIBUTION SYSTEMS FARES & TICKETING – AMADEUS/GALILEO/SABRE

COURSE OVERVIEW

IATA GDS Fares & Ticketing course mimics the real-life scenarios travel agents, online booking agents and airline ticket agents face. Learners work in a highly realistic simulated environment to retrieve bookings, identify various types of journeys, search for and quote fares, display and interpret rules, store fares, issue tickets, re-issue and refund tickets, ticket cancellations.

LEARNING OBJECTIVES

On course completion candidates will have the skills to:

  • Retrieve a Passenger Name Record and interpret the information in it

  • Read and understand air fare rules, fare basis, fare calculations, display air fares, etc.

  • Learn basic and advanced GDS commands using – AMADEUS/SABRE/GALILEO

  • Understand journey types, its classifications with various live examples

  • Examine real-life scenarios faced by travel agents and airlines with examples

COURSE OUTLINE

  • Introduction to air fares, analyzing itineraries and retrieving fares from a GDS

  • Limitations on indirect travel, side trips and surface sectors

  • Return trips in different classes of service and alternative fare break points

  • Lowest combinations, round-the-world journeys and class differentials

WHO SHOULD ATTEND

IATA Global Distribution System Fares & Ticketing course is recommended for:

  • Any individual who would like to quick start their career in Aviation, Travel and Tourism

  • Airline fares desk agents and call center agents

  • Travel agents

  • Airline ticket agents

EXAM INFORMATION

  • Online exam with remote supervision (OERS)

  • Total Number of Questions                              : 100

  • Exam Format                                                          : Multiple Choice Questions

  • Duration                                                                   : 3 hours

  • Passing Grade                                                        : 60%

  • Distinction                                                              : 90%

  • Number of exam Attempts                               : 2

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