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Airports connect countries and continents transporting passengers and cargo. Airports can also be considered as business enterprise contributing revenue to a government. It is utmost important that Airports recruit knowledgeable and competent personnel to deal with challenging passenger demands. IATA Airport Operations course helps to understand the complexities of operations in an Airport and the departments involved in breaking down these complexities into successful routine flight operations.


On course completion candidates will have the skills to:

  • Understand the importance of Air Transport Industry

  • Understand Airport Management and various types of Operation concepts

  • List various Airport departments and its functions on routines basis

  • Describe in detail the functions of Airside, Landside and Terminal

  • Understand Airport Certification process

  • Describe Airport Safety and Security process, international and national regulatory regimes

  • Describe Airport issues and challenges methods to overcome these challenges

  • List the future technologies to be used in Airport Operations


  • Operational functions of the airport

  • Rescue, firefighting and other support services

  • Airport issues and challenges

  • The future of airports

  • Technological developments


IATA Airport Operations Fundamentals course is recommended for:

  • Recently appointed airport staff

  • Travel industry staff

  • Newcomers to the industry


  • Online exam with remote supervision (OERS)

  • Total Number of Questions                                   : 100

  • Exam Format                                                              : Multiple Choice Questions

  • Duration                                                                       : 3 hours

  • Passing Grade                                                            : 60%

  • Distinction                                                                  : 90%

  • Number of exam Attempts                                   : 2