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IATA AIRPORT RAMP SERVICES WITH IGOM

COURSE OVERVIEW

Airport ramp handling is a very sensitive job role which involves efficiently handling an aircraft on ground during turnaround. It involves specialized functions, such as cleaning the aircraft interior, servicing the toilet waste tanks and potable water tanks on aircraft, as well as loading the catering into the aircraft galleys.

This course is designed by IATA to familiarize learners with the many tasks that take place pre- and post-flight, and provide them with the foundation knowledge and skills on the processes that need to be followed by ground staff in order to turnaround an aircraft on the ground.

LEARNING OBJECTIVES

On course completion candidates will have the skills to:

  • The ground operations working environment

  • Standard ramp operations terminology

  • The departments of an airport and how they work together

  • Basic safety and security for efficient operations

  • Procedures for key aircraft ground servicing tasks

  • IATA Airport Handling Manual and IATA Ground Operations Manual standard

 

COURSE OUTLINE

  • Introduction to the airside environment and airport ramp services

  • Aircraft characteristics and turnaround plan

  • Cleaning, catering and other services

  • Ground service equipment

  • Standard operating procedures

  • Airside safety

  • Ramp security awareness

  • Future developments in the sector of ramp services

WHO SHOULD ATTEND

IATA Airport Ramp Services course is recommended for:

  • Anyone interested in pursuing a career with an airline or ground service provider

  • Recently recruited airline, airport and ground handling staff

EXAM INFORMATION

  • Online exam with remote supervision (OERS)

  • Total Number of Questions                                   : 100

  • Exam Format                                                              : Multiple Choice Questions

  • Duration                                                                       : 3 hours

  • Passing Grade                                                            : 60%

  • Distinction                                                                  : 90%

  • Number of exam Attempts                                   : 2