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Working in Aviation, Travel & Tourism industry needs high-touch and high-tech skills. This course helps learners to understand the exciting world of Travel & Tourism. Technically well-qualified Travel professional can help increase revenue for any organization by utilizing their expertise and skill sets. IATA Foundation in Travel & Tourism helps to understand the role of travel professional in Travel & Tourism business by practically examining the electronic booking tools there by guiding an individual to quick start a career in the exciting field of Aviation, Travel & Tourism.


On course completion candidates will have the skills to:

  • List worlds continents, countries, city codes, airline codes, currency codes, world geography.

  • Understand various travel documents like passport, visa, health certificates, travel insurance and its importance in travel.

  • Define different Aviation terminologies, Aviation Phonetics, understand how to interpret and read flight time tables, departure and arrival formalities, meal codes, special service request codes etc.

  • Understand different types of railways, classes in a train, globally operating car rental companies, car rental insurance schemes, hotel types, terminology used in hospitality industry, cruise ship categories, facilities in a cruise ship

  • Describe types of tours, tour packages, understand the components of a tour package, meal codes, etc.

  • Learn manual air fares, read and interpret fare basis codes, reservation booking designators, upsell fares , electronic miscellaneous documents, reading an electronic ticket

  • Practically make a booking with the help of Global Distribution System like SABRE/GALILEO/AMADEUS, learn how to issue tickets, price quote, Queue, hotel and car rental bookings.


  • The travel and tourism industry and the working environment for travel professionals

  • Geography and industry codes

  • Travel documents and the airline passenger experience

  • Air transport products and services

  • Rail, hotel, car rental, cruise and tour products

  • Customer service principles

  • Airfares and ticketing

  • The Sabre/Amadeus/Galileo system functionality based on candidate’s selection of concerned GDS software


IATA Foundation in Travel & Tourism course is recommended for:

  • Any individual who would like to pursue a career in Aviation, Travel and Tourism

  • Travel Agent and Tour Operators

  • Airline Reservation Agents

  •  Call Center Agents

  • Hotel industry staff


  • Online exam with remote supervision (OERS)

  • Total Number of Questions                            : 80

  • Exam Format                                                       : Multiple Choice Questions

  • Duration                                                                : 2 hours

  • Passing Grade                                                      : 60%

  • Distinction                                                            : 85%

  • Number of exam Attempts                             : 2