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A Travel Consultant needs to have excellent customer service skills, product knowledge and creative thinking. A well-trained Travel Consultant can influence the choice of product/destination that a customer may choose. IATA Travel and Tourism Consultant Course helps learners understand the process of creating complex itineraries, interpreting air fare rules, re-issue and refund tickets, plan, organize and execute customized tour packages, booking multi-sector itineraries involving multiple airlines.


On course completion candidates will have the skills to:

  • Identify world’s major tourist destinations, major natural geographical features, world climate etc.

  • List world’s major railway, night trains, tourist trains, understand how to read a railway time table

  • Understand types of accommodation other than hotels, bus and coach travel, cruise destination and products

  • Describe tour production, group travel, tour documents, tours pricing, presentation and sales

  • Understand aviation laws and regulations and selling skills

  • Learn to construct complex air travel itineraries using mileage principles method of calculation and other pricing methods like lowest combination principle, identify various types of open jaw journeys and its pricing, re-issue and exchange of tickets,


  • Destinations

  • Selling techniques and social media marketing

  • Fare construction and ticket exchanges/reissuance

  • Travel industry laws and regulations

  • Niche products including tour customization, luxury and group travel options

  • Accommodation products other than hotels


  • Foundation in Travel and Tourism graduates

  • Travel agents

  • Reservations and sales personnel

  • Anyone who would like to pursue a career in Aviation, Travel and Tourism


  • Online exam with remote supervision (OERS)

  • Total Number of Questions : 80

  • Exam Format                            : Multiple Choice Questions

  • Duration                                     : 2 hours

  • Passing Grade                          : 60%

  • Distinction                                : 85%

  • Number of exam Attempts : 2