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- UAE Corporate Tax Training
- CDCS (Certificate for Credit Documentary Specialists)
- COMPLIANCE CPD 48HOURS
- UNDERSTANDING BITCOIN,BLOCKCHAIN AND THE CRYPTO ECONOMY
- ACCA (Association of Chartered Certified Accountants) TRAINING COURSE
- CERTIFIED FRAUD EXAMINER (CFE) CERTIFICATION TRAINING COURSE
- CIMA CERTIFICATION TRAINING COURSE IN DUBAI
- CIA (Certified Internal Auditor) TRAINING COURSE
- CMA CERTIFICATION TRAINING COURSE
- CAMS (Certified Anti-Money Laundering Specialist) PREPATORY TRAINING COURSE
- FINANCIAL AND MANAGEMENT ACCOUNTING
- VAT TRAINING COURSE
- FACILITY MANAGEMENT PROFESSIONAL
- FIDIC RED BOOK
- CERTIFIED FACILITY MANAGER
- AUTOCAD 2D & 3D
- CERTIFIED COST PROESSIONAL (CCP)
- CERTIFIED PROFESSIONAL CONTRACTS MANAGER (CPCM)
- CERTIFIED QUANTITY SURVEYOR TRAINING
- FIDIC LAW OF CONTRACTS
- HEALTH AND SAFETY AT WORK PLACE - ONE DAY ORIENTATION PROGRAM
- INTERIOR DESIGNING WITH 3Ds MAX
- MS PROJECT TRAINING
- PDMS (Plant Design Management System)
- PMI-SP TRAINING COURSE
- PRIMAVERA-P6
- REVIT ARCHITECTURE- BIM
- Revit-MEP
- SIX SIGMA GREEN BELT (ASQ)
- STAAD Pro - V8i TRAINING
- PMP (Project Management Professional)
- CERTIFIED DOCUMENT CONTROLLER
- DIFC EMPLOYMENT LAW 2021
- aPHRi - ASSOCIATE PROFESSIONAL IN HUMAN RESOURCES -INTERNATIONAL
- EXECUTIVE SECRETARY/ OFFICE ADMINISTRATOR COURSE
- PHRi -PROFESSIONAL IN HUMAN RESOURCES - INTERNATIONAL
- SPHRi -SENIOR PROFESSIONAL IN HUMAN RESOURCES - INTERNATIONAL
- THE GLOBAL PROFESSIONAL IN HUMAN RESOURCES(GPHR)
- UAE LABOUR & IMMIGRATION LAW
- IATA AIRPORT RAMP SERVICES WITH IGOM
- SOCIAL MEDIA STRATEGY FOR THE TRAVEL INDUSTRY - IATA
- IATA DESTINATION GEOGRAPHY
- IATA GEOGRAPHY IN TRAVEL PLANNING
- TRAVEL SALES AND OPERATIONS
- TRAVEL AND TOURISM CONSULTANT
- PASSENGER GROUND SERVICES
- MANAGING THE TRAVEL BUSINESS
- IATA GLOBAL DISTRIBUTION SYSTEMS FARES & TICKETING - AMADEUS/GALILEO/SABRE
- ELECTRONIC BOOKING TOOL - GALILEO/SABRE/AMADEUS
- FOUNDATION IN TRAVEL AND TOURISM
- IATA CARGO INTRODUCTORY COURSE
- AIRPORT OPERATIONS FUNDAMENTALS
- AIRLINE REVENUE MANAGEMENT
- IATA AVIATION SECURITY AWARENESS
- IATA AIRLINE CABIN CREW TRAINING COURSE
- CUSTOMER SERVICE EXCELLENCE
- CALL CENTER TRAINING
- PUBLIC SPEAKING AND COMMUNICATION
- CONFLICT RESOLUTION MANAGEMENT
- EFFECTIVE PROBLEM SOLVING SKILLS
- EMOTIONAL INTELLIGENCE
- FINANCIAL RISK MANAGEMENT
- CV WRITING AND EFFECTIVE JOB SEARCH
- LEADERSHIP IN A VUCCA WORLD
- LEADERSHIP AND MANAGEMENT SKILLS
- PERFORMANCE MANAGEMENT
- STRESS MANAGEMENT
- TIME MANAGEMENT
- TRAIN THE TRAINER
- THE ART OF BUSINESS PRESENTATION
- TELEPHONE SKILLS AND CALL HANDLING ESSENTIALS
- WORK ETHICS
TRAVEL SALES AND OPERATIONS
COURSE OVERVIEW
Demonstrate that you have gained complete essential competencies to be a successful travel agent or travel agency manager with the IATA Travel Sales and Operations . Promote yourself as a holder of the highest level travel and tourism certification to employers, customers, and travel industry suppliers.
LEARNING OBJECTIVES
On course completion candidates will have the skills to:
Plan, organize and sell a variety of journeys and travel products that deliver satisfying travel experiences
Provide professional advice to your clients on the best travel options, customizing and constructing complex travel itineraries with specialized knowledge of travel products and sales skills
Supervise and manage a team and make business decisions based on sound negotiating strategies, product development, marketing and measuring financial performance
COURSE OUTLINE
World and destination geography
Travel logistics including travel document issuance, reservations and GDS functionality
Standard and niche travel products and product development
Strategies in customer service delivery, sales, marketing and social media
Strategic management and negotiation
Administration and accounting
Meeting and event planning
Expertise in air journey pricing and ticketing
Travel Industry laws and regulations
WHO SHOULD ATTEND
Travel agents/consultants
Airline ticket and customer service agents
Call center customer service agents
Travel agency owners, operations, marketing and account managers
Travel agency accountants and back-office staff
To receive this certification, candidates must complete
Foundation in Travel & Tourism with SABRE/AMADES/GALILEO
Travel & Tourism Consultant
Managing Travel Business
